Description

Our client, a privately owned Hull manufacturer, is looking to recruit an After Sales Co-Ordinator who can take responsibility for all the after sales enquiries and requests from their clients around the UK. A strong background in customer care is essential in order to provide solutions for the customers.

Key responsibilities:

• Handle all incoming queries and claims from customers in a timely and professional manner
• Deal with inbound calls and emails on a daily basis
• Contact customers to gather information and ascertain issues
• Liaise with internal departments regarding any continual and repetitive faults to eliminate future problems
• Produce reports on outcomes
• Arrange deliveries of defective products and send out replacement parts when required

The candidate:

You will ideally have gained experience in an after sales or warranty role previously to understand the key objectives of meeting the needs of the customers. Strong customer service and IT skills required.  A knowledge of manufacturing processes would be of distinct advantage but isn't essential.

On offer:

A full time permanent office based position with a generous salary, holidays and benefits package.  Full training provided on the product range and any technical aspects of component parts.

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Kingston Recruitment Ltd is one of the longest established privately owned agencies in East Yorkshire, established in 1985.

REC Qualified Team of Experts with a combined experience of over 120 years!

Suppliers to the leading organisations in the area from internationals to SME’s, plus the public sector including Local Government and the medical profession.

Specialises in Commercial, Manufacturing and Technical Recruitment with the flexibility to recruit across all other sectors

Permanent jobs, temporary jobs, plus fixed term contracts always available.

A long history of delivering an honest and transparent recruitment service across the Humber region.

A place where people matter.

This vacancy is being advertised by Kingston Recruitment on behalf of our client. The services advertised by Kingston Recruitment are those of an Employment Business or Employment Agency.

If you have not heard back from us within 14 days of submitting your CV then unfortunately your application has not been successful.