Customer Service Advisor (German Speaking), Hull

Description

Our rapidly expanding client is looking to recruit a customer service focussed representative. The successful candidate will liaise with both consumers and customers with product and service information, effectively resolving any queries accurately.  It is critical the role exceeds customer service expectations.

Day to day duties will involve the following:

  • Manage incoming calls from consumers and customers, predominantly from Germany.
  • Identify and assess customers' needs to achieve satisfaction.
  • Provide accurate, valid and complete information.
  • Handle complaints sensitively and efficiently.
  • Keep accurate customer records.
  • Process incoming sales orders from Germany.

It will be expected of the successful candidate to possess excellent customer service skills along with business fluency in German, both verbal and written.

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• Kingston Recruitment Ltd is one of the longest established privately owned agencies in East Yorkshire, established in 1985.
• REC Qualified Team of Experts with a combined experience of over 120 years!
• Suppliers to the leading organisations in the area from internationals to SME’s, plus the public sector including Local Government and the medical profession.
• Specialises in Commercial, Manufacturing and Technical Recruitment with the flexibility to recruit across all other sectors
• Permanent jobs, temporary jobs, plus fixed term contracts always available.
• A long history of delivering an honest and transparent recruitment service across the Humber region.
• A place where people matter.

This vacancy is being advertised by Kingston Recruitment on behalf of our client. The services advertised by Kingston Recruitment are those of an Employment Business or Employment Agency.

If you have not heard back from us within 14 days of submitting your CV then unfortunately your application has not been successful.

Details

Reference: J009696 SM

Location: Hull

Salary: £Negotiable

Perm

Contact Details: Permanent Department


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