Description

Due to expansion, our client is looking to recruit additional staff to join their experienced and highly professional customer services team.  Working from their offices in the Centre of Hull, you will be given customer accounts to manage and develop as you build lasting relationships with business customers in the UK. 

Key responsibilities:

• Dealing with calls/emails/webchats from customers daily
• Handling their queries and dealing with issues
• Placing orders and taking detailed specifications of their requirements
• Inputting information on the computerised system
• Liaising with internal departments including production and logistics to ensure deadlines are met and the customer receives their order on time
• Making calls to customers regularly to maintain and develop the business relationship

The candidate:

You will come from a customer services background and ideally understand manufacturing processes in order to represent the company in a knowledgeable manner.  You will have high standards of customer care coupled with the IT skills in order to keep information up to date and produce reports when required.

On offer:

A full time permanent position office based working Monday to Friday.  Excellent benefits package including generous holidays, company pension and wellbeing programme. 

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Kingston Recruitment Ltd is one of the longest established privately owned agencies in East Yorkshire, established in 1985.

REC Qualified Team of Experts with a combined experience of over 120 years!

Suppliers to the leading organisations in the area from internationals to SME’s, plus the public sector including Local Government and the medical profession.

Specialises in Commercial, Manufacturing and Technical Recruitment with the flexibility to recruit across all other sectors

Permanent jobs, temporary jobs, plus fixed term contracts always available.

A long history of delivering an honest and transparent recruitment service across the Humber region.

A place where people matter.

This vacancy is being advertised by Kingston Recruitment on behalf of our client. The services advertised by Kingston Recruitment are those of an Employment Business or Employment Agency.

If you have not heard back from us within 14 days of submitting your CV then unfortunately your application has not been successful.