Customer Services Team Leader, Hull


Due to an increase in staff numbers, our client is adding to their Customer Services team by creating a new role in the function.  Working alongside a small team of Supervisors you will also be overseeing and managing the workload of a handful of staff.  This therefore requires a hands-on attitude to the role where you will influence the standards of service on offer and assist in the development of the team.

Key responsibilities:

  • Representing the company with key clients when required
  • Producing KPI's relating to actIvity and business levels
  • Managing the workload of staff within the team to ensure deadlines are met
  • Providing solutions to continuous improvement
  • Working alongside senior management to develop the customer services function

The successful candidate will have worked at a supervisory level previously and be able to demonstrate both a hands-on attitude coupled with evidence of making adjustments and improvements to a department.  This is a full time permanent position working Monday to Friday within the offices in Hull.  Generous salary on offer coupled with enhanced benefits package.

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Kingston Recruitment Ltd is one of the longest established privately owned agencies in East Yorkshire, established in 1985.

REC Qualified Team of Experts with a combined experience of over 120 years!

Suppliers to the leading organisations in the area from internationals to SME’s, plus the public sector including Local Government and the medical profession.

Specialises in Commercial, Manufacturing and Technical Recruitment with the flexibility to recruit across all other sectors

Permanent jobs, temporary jobs, plus fixed term contracts always available.

A long history of delivering an honest and transparent recruitment service across the Humber region.

A place where people matter.

This vacancy is being advertised by Kingston Recruitment on behalf of our client. The services advertised by Kingston Recruitment are those of an Employment Business or Employment Agency.


If you have not heard back from us within 14 days of submitting your CV then unfortunately your application has not been successful.


Reference: J010926 JJS

Location: Hull

Salary: £Negotiable p/a


Contact Details: Permanent Department