Description

Join a Friendly, Fast-Paced Team in a Rewarding Customer Service Role!
Are you passionate about providing exceptional customer service and enjoy being at the heart of a busy office environment? Due to an internal move, our well-established client is looking to welcome a new team member to their friendly Customer Services team, based at their Head Office in East Hull.

This is a hands-on role where no two days are the same. You’ll be a key point of contact for customers, helping to process orders, solve problems, and ensure a seamless service from start to finish — all as part of a close-knit, supportive team.

What You’ll Be Doing:
• Managing customer enquiries and processing sales orders via phone and email
• Working collaboratively with internal departments to coordinate order fulfilment
• Updating delivery notes and maintaining records on the internal system
• Liaising with the Warehouse Manager and logistics team to schedule deliveries
• Handling warranty queries and aftersales support, working with suppliers and manufacturers to resolve any issues promptly

What We’re Looking For:
Previous customer service experience — ideally within a manufacturing or supplies environment
A good understanding of sales administration and aftersales processes
Excellent communication and IT skills
A proactive, problem-solving attitude and team-oriented mindset

What’s On Offer:
A part-time, permanent role working Monday to Wednesday, with some flexibility on hours (occasional Thursdays may be required)
A supportive, welcoming work environment at a site-based office in East Hull
Competitive basic salary plus a company bonus scheme
Free onsite parking
23 days holiday pro rata, rising to 25 days (plus bank holidays)

If you’re looking for a part-time opportunity where you can make a real impact and be part of a dynamic, customer-focused team we’d love to hear from you!

Please follow us on X to get our latest job alerts! @KingstonRecLtd and our company page on LinkedIn.

✔ REC-qualified team with 120+ years of combined experience
✔ Trusted by top local employers – from global brands to SMEs and the public sector
✔ Specialists in Commercial, Manufacturing & Technical recruitment, with the flexibility to cover all sectors
✔ Permanent, temporary, and fixed-term opportunities
✔ Known for our honest, transparent service across the Humber region
✔ A local agency where people truly matter

This vacancy is being advertised by Kingston Recruitment on behalf of our client. The services advertised by Kingston Recruitment are those of an Employment Business or Employment Agency.

If you have not heard back from us within 14 days of submitting your CV then unfortunately your application has not been successful.